Title
An empirical evaluation to identify conflicts among quality attributes in web services monitoring
Date Issued
01 January 2017
Access level
metadata only access
Resource Type
conference paper
Author(s)
National University of Saint Agustin
Publisher(s)
CEUR-WS
Abstract
Web service monitoring tools have become an essential component for Service Level Agreement (SLA) because they can collect real quality values of quality attributes to estimate the quality level of services. Since users monitor more than one quality attribute at the same time, quality levels are prone to vary during monitoring time, producing a conflict among quality attributes. In this study, we conduct an empirical study in order to identify potential conflicts among quality attributes during Web services monitoring. For this purpose, we monitor a TravelAgent service in two scenarios: 1) monitoring attributes in isolation, and 2) monitoring attributes in pairs. Bootstrapping is used to estimate the quality level for each scenario, then we compared the quality levels in order to identify degradation. The results have shown that Response Time and Accuracy are the most conflicting attributes during monitoring.
Start page
145
End page
152
Volume
1848
Language
English
OCDE Knowledge area
Ingeniería de sistemas y comunicaciones Informática y Ciencias de la Información
Scopus EID
2-s2.0-85020535494
Source
CEUR Workshop Proceedings
ISSN of the container
16130073
Sources of information: Directorio de Producción Científica Scopus