Title
Critical factors of acceptance of the intention to use mobile cash
Other title
[Factores críticos de aceptación de la intención de uso del efectivo móvil]
Date Issued
01 April 2020
Access level
metadata only access
Resource Type
journal article
Publisher(s)
Associacao Iberica de Sistemas e Tecnologias de Informacao
Abstract
This paper presents an acceptance model of the intention to use Mobile Cash. Mobile Cash emerges as a technological solution that allows banking companies to encourage their customers to transfer money while using their mobile phones. The model selected was TAM (Technology Acceptance Model). The proposal includes three factor such as Lifestyle, Perceived Confidence and Risk and Security. A questionnaire with 27 items was applied to 406 clients from two Peruvian banks. The Confirmatory Factor Analysis was used to evaluate the hypothesis. The Perceived Confidence, Ease of use and Security are enablers of Mobile Cash use.
Start page
972
End page
980
Volume
2020
Issue
E28
Language
Spanish
OCDE Knowledge area
Telecomunicaciones
Scopus EID
2-s2.0-85080993696
Source
RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao
ISSN of the container
16469895
Sources of information: Directorio de Producción Científica Scopus