Title
A formal protocol to conduct usability heuristic evaluations in the context of the software development process
Date Issued
01 January 2018
Access level
open access
Resource Type
journal article
Publisher(s)
Science Publishing Corporation Inc
Abstract
Heuristic evaluation is one of the most used techniques to evaluate the level of usability of a software product. In this research, we performed a comprehensive analysis of the recent studies which report the use of this method in the context of a software development process. The purpose was to identify the specific way in which each author performs this usability evaluation method, in order to propose a formal protocol. After an indeed examination of these studies, we have determined there are several differences in the way this technique is conducted according to the literature. There is no agreement about the number of inspectors that should participate, the usability principles that should be used, the profile of the specialists who must be part of the assessment team, or the evaluation process that should be followed. This work highlights the available settings and a detailed procedure to perform a heuristic evaluation in the domain of software products.
Start page
10
End page
19
Volume
7
Issue
2
Language
English
OCDE Knowledge area
Informática y Ciencias de la Información
Scopus EID
2-s2.0-85047438355
Source
International Journal of Engineering and Technology(UAE)
ISSN of the container
2227524X
DOI of the container
10.14419/ijet.v7i2.28.12874
Sources of information: Directorio de Producción Científica Scopus